Frequently Asked Questions About the Library

Q: Do you have wireless internet access?

A: In Campbell County only the Gillette library offers wireless access at this time. The library provides and maintains this wireless network as a public service. You are responsible for knowing how to configure your own equipment. Library staff cannot assist in setting up portable computers or other wireless devices to work with the wireless network and no guarantee is made that you will be able to make a wireless connection.

We have tried to make wireless access as available as possible in our libraries, but you may encounter some "dead" spots in the library where wireless reception may be limited. If you have trouble accessing the Internet or staying online please move to a different location within the library.

Access to the wireless network is on a first-come first-served basis. During high-use periods, access may be slow or unavailable. The wireless Internet access we offer is filtered. By choosing to use this free service, you agree to abide by our Internet Responsible Use Policy.

Q: How do I renew my books, videos, etc. online?

A: Follow these steps:

  • Go to the online catalog.
  • Click the link to "Your Account Information" in the right column, under the heading "Catalog Help".
  • Click the link to "Renew My Materials".
  • You will be asked to enter you userID (library card number) and PIN. Then click the "List Charged Items" button.
    • If you do not know your PIN, call the library and we can look it up for you. Gillette residents should call 682-3223, Wright residents should call 464-0500.
  • The next screen will show everything checked out on your card and allow you to renew all items or just individual items.

If you have any trouble, please don't hesitate to call the library and we will be happy to renew your items over by phone.

Q: Can I renew my materials over the phone?

A: Absolutely! Please have your library card handy, then call the library at 682-3223 (Gillette), or 464-0500 (Wright).

Q: What software does the library have on the public computers?

A: We have 27 IBM compatible computers are available in various departments for public use. They offer Internet access and Microsoft Office 2003 Suite featuring Access, Excel, PowerPoint and Word; you are limited to the programs and equipment provided by the library. All computers have printers available, the charge is 10¢ per page for black & white printouts, and 50¢ per page for color printouts. Removable media to save your work is available for purchase. 3.5" floppy disks are $1, blank CDs are $2. Public computers may be reserved in person or by telephone up to 1 day in advance.

Q: Can I be notified by e-mail when I have overdue items or an item on hold?

A: Yes! Simply give your e-mail address to any staff member at the Circulation Desk.

Q: How do I get a library card?

A: Proof of address is required to obtain a library card. A parent's/guardian's signature is required for children under the ages of 18. High School students may obtain limited privileges without a parent's signature. The first card is free to Campbell County residents. You can also fill out the registration form online, and pickup your card later. Don't forget your proof of address!

Online registration forms:

Q: I don't live in Campbell County. Can I get a card and use this library?

A: Yes! A card for out-of-county residents is $3 and a card for out-of-state residents is $5. If you have a library card in any county in Wyoming, you may use that card at our library. Wyoming libraries are working together to make library services available to all Wyoming residents by allowing use of any Wyoming county library card in any Wyoming library.

Q: What hours are you open?

A: The main library in Gillette is open 9 a.m.- 9 p.m. Monday through Thursday and 9 a.m. - 5 p.m. Friday and Saturday. We are also open most Sundays Labor Day through Memorial Day. For a more complete list of hours, holiday closings, Sunday hours, and Wright Branch hours check our Hours Open page.

Q: Can I volunteer at the library?

A: We would love to have you as a volunteer at the library! You can pick up a Volunteer application at the Circulation Desk or at the Wright Branch Library. After completion, turn it in at either library. The Extension Services Manager will call you and set up an interview to explain the program and where you fit in for service.

Q: Can I donate materials to the library?

A: Yes! Gifts of books, magazines, DVDs, CDs, and books-on-cd are welcome and become the property of Campbell County Public Library. They must be in good condition, books are not acceptable if they have water damage, smoke damage or mildew odor. All donated items are reviewed to determine if they fit into our collection. If so, they are cataloged and placed on the shelves. If they do not fit our collection criteria, The Library Foundation, Inc. may sell them at their annual book sale or place them on the library's giveaway shelves.

Q: Do you have meeting rooms for public use?

A: Yes, we have three meeting rooms at the Gillette library, Pioneer Rooms 1 & 2 and the Wyoming Room. Each Pioneer Room holds approximately 15 people seated. The Pioneer Rooms can be combined to hold approximately 30 people seated. The capacity of the Wyoming Room is 200 people.

Wright Branch has one meeting room available, which can hold approximately 50 people.

The use of these rooms is free, for nonprofit purposes. For additional information please view the Meeting Room Use Policy for the Gillette or Wright library, or contact the library at 687-0009 in Gillette or 464-0500 in Wright.

Q: What types of materials does the library own?

A: We have materials for all ages including books, magazines, newspapers, videos, DVDs, music, audio books on tape and CD, reference materials, government documents (Federal and State), and audiovisual equipment such as digital cameras and projectors.